Plaster Group’s Business Analysts work closely with business end-users to gather and document system and reporting requirements. They assist in the analysis and design of scope requests. Business Analysts assess proposed solutions in order to determine which best fits the business needs before identifying any solution gaps and strategizing necessary workarounds. They identify, develop, and define key business metrics, assist in the tracking of metrics, and make recommendations to the business on implications and necessary actions based on performance. Business Analysts develop test cases and assist Change Management in developing training material for end-users. Throughout this process, they communicate status, risks, issues, and key decisions made to end-users and Project Managers.