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September 2015

Designing a Better Intranet: Enhancing User Experience with Custom Content at a Local Non-Profit

by Plaster Group’s Business Solutions Team Challenge Our client used an internal portal for communications with staff to reinforce messaging from leadership with day-to-day content. The portal gave users access to customized tools tailored to augment their workflows, travel and other day-to-day activities. Our client began an initiative to enhance the visual design and usability of this intranet portal, and expand the implementation of its customized tools to be more inclusive of its employees not stationed at HQ. Plaster Group’s Business Solutions Team was tasked with developing more modern, distinct functionality to our client’s intranet, the improvement of user experience across already existing content, and cosmetic enhancements to the user interface. In addition, our client wanted to use available technology as much as possible.