by Mike Fernandez, Sr. Business Intelligence Consultant Book Overview In “Getting Naked”, Patrick Lencioni presents a consulting approach that maximizes value to the client while emphasizing the role of a consultant as a true servant to the client company. He does this by relating a story of how Jack, a senior consultant at Kendrick and Black (K&B), is pushed into a completely different company culture at K&H’s recently acquired company Lighthouse Partners (Lighthouse). Jack has had a somewhat adversarial relationship with Lighthouse in the past and he is not initially interested in learning about or applying their methods.
One of the most popular suggestions to improve our workplace environment on last year’s employee satisfaction survey? That Plaster Group should volunteer our time somewhere as a team. So we took our consultants up on their suggestion and did just that. Did you know 1 in 5 Washingtonians relies on their local food bank? This Saturday, Plaster Group consultants and their families were warmly welcomed by Northwest Harvest, the only nonprofit food bank distributor operating statewide in Washington. With a network of 375 food banks, Northwest Harvest is able to feed a family of three a nutritional meal with only 67 cents due to the work provided by volunteers. We had a great time getting a mountain of beans packaged through coordination and teamwork!
Plaster Group has been a finalist on the Puget Sound Business Journal’s WA Best Places to Work three times, and last Thursday we were recognized as the second best medium-sized company to work for in Washington. We are very proud of this distinction as we consistently seek to serve our Consultants, our Clients, and the Community. Read more about why we are one Washington’s Best Places to Work here!
Plaster Group had a great time at Safeco Field this weekend watching the Mariners play the Yankees at our annual summer get-together. We have the best consultants in Seattle!
by Shama Bole, Sr. Agile Consultant Growing up, I remember being told the story of a village boy in India who, at a very tender age, wrote a famous treatise summarising his meaning-of-life philosophy and conclusions, and in the wake of that, sought samadhi (death via unending meditation) in a nearby cave that he requested be sealed thereafter. (He has been revered as a saint since the 13th century.) Apparently, life held no more questions, surprises, puzzles worth the pondering.
by Colin Carson, Sr. Business Intelligence Consultant
by Doug Ugarte, Supply Chain Consultant Designing and managing customer experience is a lot like chauffeuring your customer safely to their destination, when suddenly you have a flat tire… on the highway… at night… and have only a crescent wrench and flashlight to replace it. Did we mention that during this process, your customer should be relaxing in the backseat, blissfully unaware of the mission-critical upgrade you are performing under a constrained schedule? If you’re involved in designing or supporting customer experience, you’ve probably contributed to the Herculean efforts that go into producing delighted customers.
By Heather Smith, Business Solutions Consultant As companies try to do more with less, Lean is still growing in popularity. The Japanese manufacturing philosophy from Toyota emphasizes cutting waste and boosting efficiency. Other industries often struggle to adapt Lean to their processes. This is because Lean was developed as a system to eliminate waste in automotive manufacturing in the 1960’s. Today, Lean is evolving into a management approach to improve operational effectiveness (Kovacheva, 2010). However, because Lean methods were developed in the manufacturing industry they often need to be adjusted to fit other processes—like business analysis. Put simply, “Lean business analysis is about doing the right thing at the right time and removing things that don’t add value” (Saboe, 2016).
Plaster Group was a proud sponsor of yesterday’s BeyondAgile event. This month’s meetup was at Getty Images and was presented by the gregarious Marius Grigoriu, Development Manager at Nordstrom. Grigoriu covered the very timely topic of “the trouble with DevOps and what to do about it.” This talked explored the dynamics of DevOps through several lenses, from strategic and financial, all the way to the engineering experience. The presentation c losed with an exciting demo of a proposed solution in a live, product environment. Join BeyondAgile on Meetup here to keep current on upcoming events!
by Sal Faizi, senior consultant Ambient computing is becoming increasingly important as it allows organizations to stay competitive in innovative ways. Gartner predicts that “by 2020, the installed base of IoT devices will exceed 26 billion units worldwide.” Ambient computing uses an ecosystem of Internet-connected “Things” or IoT. The Things are sensors, machines, smart devices etc. that signal a change and act as triggers. Such an ecosystem presents revolutionary opportunities in many areas of our daily lives. We will discuss examples from the medical industry and the care of the elderly as well as another example of how supply chain operations can be transformed (see Process Orchestration below). First, let’s consider an example of elderly care.